Jamie Peacock
Pearl,MS
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Helping others is a passion of mine no matter the task.
Overview
5
5
years of professional experience
Work History
Chiropractic Assistant
Garvey Wellness Clinic
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Boosted client retention rates by conducting regular account reviews to identify upselling opportunities and address any concerns or pain points proactively.
- Demonstrated strong time management skills by juggling multiple orders during peak hours.
- Expanded client base by targeting untapped markets through cold-calling initiatives and targeted marketing campaigns.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Forklift Operator
Sam's Club
06.2023 - 11.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Mill Operator
Anheuser-Busch
09.2022 - 05.2023
- Demonstrated versatility by operating various types of milling machines as required based on production needs.
- Improved production efficiency by optimizing mill settings and implementing preventative maintenance procedures.
- Implemented lean manufacturing principles into daily routines, reducing waste while maintaining high-quality outputs.
Chiropractic Assistant
Montana Team Chiropractic
01.2020 - 04.2022
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using [Software] and checked information for accuracy.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
Education
Cosmetology -
Academy of Hair Design
Pearl, MS2015
Hinds Community College
Pearl, MS2014
Brandon High School
Brandon, MS2013
Skills
Customer Service
Strong Teamwork Abilities
Self-determination
Fast Learner
Active listener qualities
Multitasking strength
Works Well Under Pressure
Traits
- Communication
- Time Management
- Attention to Detail
- Multitasking
- Fast Learner
- Organization
- Leadership
- Active Listening
- Interpersonal
Timeline
Chiropractic Assistant
Garvey Wellness Clinic
11.2023 - Current
Forklift Operator
Sam's Club
06.2023 - 11.2023
Mill Operator
Anheuser-Busch
09.2022 - 05.2023
Chiropractic Assistant
Montana Team Chiropractic
01.2020 - 04.2022
Cosmetology -
Academy of Hair Design
Hinds Community College
Brandon High School
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