Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jamiese Parker

Cheektowaga,NY

Summary

Dynamic and results-driven professional with a proven track record at Home Depot, excelling in customer service and team collaboration. Recognized for enhancing customer engagement and achieving high satisfaction levels through effective communication. Skilled in cash register operation and adept at problem-solving in fast-paced environments, fostering positive relationships that drive repeat business.

Overview

5
5
years of professional experience

Work History

Sales Associate

Home Depot
300 Thruway Plaza
02.2023 - 06.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Supervisor of Operations

National Grid
2011 Elm Street
03.2020 - 06.2023
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Education

Bachelor Of Administration - Business

Unversity of Phonrx
Phoenix, AZ
10.2006

Associate Of Applied Business - Business Economics

Borough of Manhattan Community College
New York, NY
09.1999

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Outgoing personality
  • Stocking and receiving
  • Cash register operation
  • Client service
  • Store opening and closing
  • Professional demeanor
  • Building rapport
  • Friendly and outgoing
  • Verbal and written communication
  • Customer engagement
  • Task prioritization
  • Price quote preparation

Accomplishments

  • Project Development - Collaborated with team of team in the development of project.

Timeline

Sales Associate

Home Depot
02.2023 - 06.2025

Supervisor of Operations

National Grid
03.2020 - 06.2023

Bachelor Of Administration - Business

Unversity of Phonrx

Associate Of Applied Business - Business Economics

Borough of Manhattan Community College