Jamil Safieddine
Denver,CO
Summary
Hardworking Host offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workloads.
Overview
5
5
years of professional experience
Work History
Host
My neighbor Felix
Denver, CO
05.2022 - 08.2022
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point-of-contact for resolving guest complaints or special requests.
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Host
viehouse
Denver, CO
06.2018 - 08.2018
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Performed light administrative duties such as filing documents and taking messages.
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered telephone to provide dining information and take reservations.
Busser
viewhouse corporation
Denver, CO
05.2017 - 08.2017
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Delivered food orders to tables in a timely manner according to company standards.
- Communicated with kitchen staff regarding any special requests from customers.
- Maintained a friendly attitude towards customers at all times.
- Provided assistance to other bussers or waitstaff when needed.
- Adhered to sanitation guidelines when handling food and beverage items.
Host
Viehouse
Education
Associate of Science - Bussines
Chipola College
Marianna, FL05-2023
Skills
- Telephone reception
- Reservations Management
- Server Support
- Team Collaboration
- Time management
- Punctual
Affiliations
- I played basketball all my life and have done well in the sport. Within doing that I have learned great life skills such as resilience, leadership, and hard work. I was also taught time management when doing both school and basketball at the same time. I also had coaches in the past that have been strict on time and being on time which is engrained in me now.
Languages
Spanish
Limited
Accomplishments
- At my junior college in Florida, we won the state championship for basketball in the 2022-2023 season.
Timeline
Host
My neighbor Felix
05.2022 - 08.2022
Host
viehouse
06.2018 - 08.2018
Busser
viewhouse corporation
05.2017 - 08.2017
Host
Viehouse
Associate of Science - Bussines
Chipola College
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