Jamiya Thomas
New York,NY
Summary
Detail-oriented early-career professional with customer service, patient support, and inventory control experience. Skilled in POS systems, stock replenishment, and maintaining clean, organized spaces. Psychology coursework adds a strong foundation for understanding customer and patient needs.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Customer Service Associate
Doughnut Plant
New York, New York
07.2025 - 08.2025
- Recommended product solutions tailored to individual customer preferences, increasing satisfaction and sales opportunities.
- Greeted guests and provided detailed information about Doughnut Plant doughnuts and pastries, enhancing customer experience.
- Processed orders through a POS system and handled cash and card payments.
- Packed takeout boxes and prepared custom doughnut orders for customers.
- Restocked pastry cases, napkins, cups, and retail supplies during service.
- Kept sales area, display cases, and customer seating spaces clean and organized.
- Supported teammates during busy shifts by providing help and sharing information. with rush periods and shared updated product availability.
Internship Student
Body Mechanics Acupuncture
New York, New York
12.2024 - 04.2025
- Maintained calm, professional environment for patients at Body Mechanics Acupuncture, enhancing patient experience.
- Fostered positive working relationships with staff and management, contributing to a collaborative team culture.
- Shadowed experienced staff to understand clinic operations.
- Observed acupuncture and body mechanics sessions to learn clinic workflow and patient care.
- Created promotional materials, including brochures and flyers, to support clinic marketing efforts.
Education
Associate of Arts - Psychology
LaGuardia Community College
Long Island City, NY06-2028
Skills
- Customer service
- POS system operation
- Inventory control
- Stock replenishment
- Patient support
- Hospitality and accommodation
- Multitasking Abilities
- Stress management
- Interpersonal communication
Certification
- Certificate of Achievement in Data Science & Analytics — National Education Opportunity Network (Howard University), 2025
Affiliations
- Environmental Program, Green Volunteer (12/2024-03/2025)
Gardening, Composting, Helping kids in the garden and learning about nature and how we can help it to thrive.
Timeline
Customer Service Associate
Doughnut Plant
07.2025 - 08.2025
Internship Student
Body Mechanics Acupuncture
12.2024 - 04.2025
Associate of Arts - Psychology
LaGuardia Community College