Ja'Miyia Hollenquest
Montgomery,AL
Summary
Dynamic professional with a proven track record at Shoe Carnival, excelling in customer service excellence and inventory management. Adept at fostering positive environments and enhancing satisfaction through cross-cultural communication and problem-solving. Demonstrated ability to optimize processes and exceed expectations, leveraging computer proficiency and team collaboration to drive success.
Overview
4
4
years of professional experience
Work History
Sales Associate
Shoe Carnival
Montgomery, AL
08.2024 - 02.2026
- Greeted customers warmly, assisting with product selection to enhance their shopping experience.
- Provided accurate information regarding products, prices, and availability in person and via phone.
- Engaged with guests to identify and anticipate service needs, improving overall satisfaction.
- Maintained clean, organized work area, contributing to a positive shopping environment.
Student Extern
Extended Arms Physicians
Montgomery, AL
09.2025 - 10.2025
- Facilitated positive classroom environment through open-ended questions and active listening, encouraging student expression and critical thinking.
- Incorporated interactive activities and group work, enhancing student engagement and participation.
- Promoted respect and inclusivity by modeling appropriate behavior and promptly addressing issues, fostering a supportive classroom culture.
- Participated in professional development workshops to remain updated on educational best practices.
Stock Room Associate
Burlington
04.2024 - 09.2024
- Performed daily cycle counts and monthly physical inventories to ensure accuracy of inventory records.
- Inspected incoming shipments for accuracy against purchase orders prior to acceptance into the stockroom.
- Reorganized shelving units by item size and weight to optimize space utilization within the stockroom.
- Prepared reports on inventory levels and discrepancies between actual and expected quantities to inform management decisions.
Assembly Line Worker
Hyundai Mobis
02.2023 - 03.2024
- Worked efficiently and accurately while meeting production goals and deadlines.
- Operated hand tools, power tools, and other machines for the assembly process.
- Executed standard operating procedures to consistently achieve quality requirements.
- Adjusted swiftly to evolving requirements from new product introductions or customer orders.
Cashier
Food Outlet
09.2021 - 03.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided efficient and accurate cash transactions, enhancing overall customer satisfaction.
- Welcomed customers and assisted in identifying their needs, contributing to a positive shopping experience.
- Greeted customers entering store and addressed their needs promptly, fostering a welcoming environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Highschool -
Robert E. Lee Highschool
Montgomery, Al05.2022
Medical Assistant -
Fortis College
MontgomerySkills
- Product merchandising
- Inventory management
- Customer service excellence
- Computer proficiency
- Time management
- Multitasking
- Team collaboration
- Problem solving
- Cross-cultural communication
- Social media expertise
- Professional demeanor
References
- Bryant, Rhodes, General Manager, Shoe Carnival - Work Member, info@gmail.com, 20524561643, Shoe Carnival, Work Member
- Volanda, Coleman, Fortis Teacher, Fortis College - Teacher, info@gmail.com, 3346512960, Fortis College, Teacher
Awards
President's List Certificate, Dean's List Certificate
Timeline
Student Extern
Extended Arms Physicians
09.2025 - 10.2025
Sales Associate
Shoe Carnival
08.2024 - 02.2026
Stock Room Associate
Burlington
04.2024 - 09.2024
Assembly Line Worker
Hyundai Mobis
02.2023 - 03.2024
Cashier
Food Outlet
09.2021 - 03.2022
Highschool -
Robert E. Lee Highschool
Medical Assistant -
Fortis College