Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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JAMON CLARKE

Plantation,FL

Summary

I'm seeking a competitive and challenging environment where I can utilize my skills and knowledge in building the success of Southwest Airlines while I can experience advancement opportunities. I'm a goal-driven and skilled individual offering 10 years of experience in the aviation industry. Knowledgeable and critical thinker. Successful and diverse experience below and above the wing.

Overview

17
17
years of professional experience

Work History

Ramp Supervisor

Southwest Airlines
11.2018 - Current
  • Improved ramp safety by conducting daily briefings to set expectations daily.
  • Reduced aircraft turn time with meticulous pre-planing, coordination, and communication among team members.
  • Prior to brake riding aircrafts ensured that a safety briefing was completed and team members understood their roles.
  • Built strong relationships with key stakeholders, such as airport authorities, customs, immigration officials, and other service providers to facilitate smooth operations.
  • Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
  • Coordinated closely with GSE to address any equipment issues promptly.
  • Evaluated employee performance regularly through periodic reviews that provided constructive feedback aimed at improving skills.
  • Established clear expectations for each team member''s roles and responsibilities, providing guidance and support to achieve operational goals.

Operations Agent

Southwest Airlines
06.2017 - 11.2018
  • Prepared dispatch release forms, Arranged fueling of aircraft, Coordinated special services, Calculated weight and balance prior to aircraft loading, Filed and maintained signed flight releases,
  • Handled station and radio communication traffic, Assigned gating for company aircraft, Coordinated with the AOCC.
  • Understood FAA, TSA and airport regulations and verified compliance.
  • Enhanced on-time performance by efficiently managing aircraft turnaround processes.
  • Provided exceptional service to passengers and promptly addressing concerns

Operations Agent

Spirit Airlines
03.2013 - 06.2017
  • Prepared dispatch release forms, Arranged fueling of aircraft, Coordinated special services, Calculated weight and balance prior to aircraft loading, Filed and maintained signed flight releases,
  • Handled station and radio communication traffic, Assigned gating for company aircraft, Coordinated with the AOCC.
  • Understood FAA, TSA and airport regulations and verified compliance.
  • Enhanced on-time performance by efficiently managing aircraft turnaround processes.
  • Provided exceptional service to passengers and promptly addressing concerns.

Water Safety Specialist

Atlantis Resort
01.2009 - 01.2013
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.

Driver/Dispatcher

Towing and Repossession Service
01.2007 - 01.2013
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.

Education

High School Diploma -

Doris Johnson Senior High School
Nassau, Bahamas
2008

Skills

  • Problem Solving
  • Attention to Detail
  • Training
  • Team Leadership
  • Strategic Planning
  • Adaptability
  • Policy Development and Enforcement
  • Effective Leader

Accomplishments

  • Perfect Attendance Award for not missing a single day of work in my current position for over 5 years.
  • Promoted after 16 months of hire date due to outstanding job performance.
  • Received multiple turn compliance awards as an Ops Agent with zero safety concerns.

Timeline

Ramp Supervisor

Southwest Airlines
11.2018 - Current

Operations Agent

Southwest Airlines
06.2017 - 11.2018

Operations Agent

Spirit Airlines
03.2013 - 06.2017

Water Safety Specialist

Atlantis Resort
01.2009 - 01.2013

Driver/Dispatcher

Towing and Repossession Service
01.2007 - 01.2013

High School Diploma -

Doris Johnson Senior High School

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JAMON CLARKE