Built rapport with customers and assessed needs to make product recommendations and up-sales.
Provided top-tier customer service and received several referrals and accomodations from customer satisfaction surveys.
Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
Maintenance Technician - Specialist
Reyes Coca-Cola Beverages / CCNA
01.2003 - 01.2021
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Collaborated with team members to complete larger repair projects efficiently.
Education
Certificate of Technical Studies - Laser Etching
Learn4Life
Riverside
03-2018
Accounting And Finance
Delta College
University Center, MI
05-1992
Computer And Information Sciences
Saginaw Valley State University
University Center, MI
05-1991
High School Diploma -
Vassar Public High School
Vassar, MI
06-1989
Certificate of Technical Studies - Data Processing / Systems Analysis
Vice President Procurement, Merchandising, and Advertising at Save A Lot - Save Philly Stores LLCVice President Procurement, Merchandising, and Advertising at Save A Lot - Save Philly Stores LLC
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