Ja’Mya Adams
Augusta,GA
Summary
Motivated and dedicated Electrical Engineering student at Tuskegee University and participant in the university’s FastRec Program. Strong foundation in mathematics, engineering principles, and problem-solving developed through rigorous coursework and hands-on learning. Experienced in customer service, teamwork, leadership, and communication through retail positions and school leadership roles. Recognized as an Honor Graduate with a commitment to academic excellence, continuous learning, and professional growth. Eager to apply technical knowledge, a strong work ethic, and interpersonal skills in engineering, research, internship, and leadership opportunities.
Overview
3
3
years of professional experience
Work History
Sales Associate
Journeys Shoe Store
Augusta, GA
03.2023 - 11.2023
- Collaborated with team members to achieve monthly sales goals consistently.
- Addressed customer inquiries and resolved issues promptly for satisfaction.
- Participated in inventory management, including stock replenishment and organization.
- Trained new associates on store policies and customer service best practices.
- Maintained organized sales floor, ensuring product displays were visually appealing and accessible.
- Adapted quickly to changing store layouts and department assignments for seamless support across all areas as needed.
Sales Associate
Champs Sports
Augusta, GA
12.2023 - 09.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and merchandise to drive sales.
- Executed visual merchandising standards, ensuring appealing product displays.
- Processed transactions accurately and efficiently using POS systems.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
FreshTake Grocery
Augusta, GA
05.2025 - 09.2025
- Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Assisted customers with product inquiries, providing knowledgeable support to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment for shoppers.
- Collaborated with team members to improve workflow during peak hours, enhancing overall store efficiency.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Hephzibah High School
Hephzibah, GA05.2026
Bachelor of Science - Electrical Engineering
Tuskegee University
Tuskegee, AL05.2030
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Order taking
- Study skills
- Volunteering
- Energetic and enthusiastic
Timeline
Cashier
FreshTake Grocery
05.2025 - 09.2025
Sales Associate
Champs Sports
12.2023 - 09.2025
Sales Associate
Journeys Shoe Store
03.2023 - 11.2023
High School Diploma -
Hephzibah High School
Bachelor of Science - Electrical Engineering
Tuskegee University