Jan Colon
Deltona,FL
Summary
Proven performer at Pho Co Noodle House, adept in multitasking and exceptional customer service, enhancing dining experiences through prompt service and hospitality expertise. Trained new hires, significantly improving service quality. Excelled in cash handling and guest engagement, maintaining high cleanliness standards and food safety, contributing to a positive reputation and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Server
Pho Co Noodle House
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Pine Ridge High School
Deltona, FL05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
- Food safety understanding
- Quality Control
- Performance Improvement
- Suggestive Selling
Languages
Spanish
Professional Working
Timeline
Server
Pho Co Noodle House
09.2023 - Current
High School Diploma -
Pine Ridge High School
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