Jan Grisham

Sales Associate/Optician

Responsible to meet sales quota weekly. Enjoyed meeting new people, building a strong rapport, utilizing a friendly customer service approach and giving them a tour of our facility. Identified their eyewear needs, discussed what we had to offer and assisted them in making the right decisions. Being completely available to the customer from beginning to end to make this an extremely enjoyable experience for them. I absolutely love my job and I feel I have a proven track record in sales and performance to prove that.

• Led cross-functional teams to streamline operational processes and enhance service delivery efficiency.
• Developed and implemented strategic initiatives to improve customer satisfaction and retention rates.
• Analyzed performance metrics to identify areas for process optimization and cost reduction.
• Managed project timelines and resource allocation for various operational improvements across departments.