Jan Stonestreet
Greenbrier,AR
Summary
Excelled at Equine Veterinary Services by enhancing customer loyalty through exceptional service and resolving concerns with strategic actions. Skilled in billing and fostering positive relationships. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
28
28
years of professional experience
Work History
Equine Hospital Office Manager
Equine Veterinary Services
01.2021 - 06.2023
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed daily responsibilities such as phone management, appointment scheduling, accounts payable and receivable
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
District Music Coordinator
Rockwall ISD
08.1995 - 08.2020
- Support system for all music teachers in providing professional developement, writing curriculum and recommending personnel.
- Creator and Director of ALL District Choir.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Delivered audio-visual presentations on various platforms to cater to different learning styles and provide "outside the box" ideas and solutions.
- Developed positive rapport with students and teachers of various and diverse backgrounds.
- Selected and arranged music for 5 holiday performances and special events
School Music Teacher
Rockwall ISD
08.1995 - 08.2020
- Planned and executed targeted lesson plans to instruct on music theory, music history, and performance etiquette.
- Mentored struggling students with individualized approach to enhance learning.
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Incorporated creative activities into lessons to engage students and spark interest in music.
- Recognized in top five choirs in Texas.
- Excelled in State competitions, regional and local performances and within district.
- Used technology in classrooms to integrate technology and multimedia tools to enhance student learning.
- Taught curriculum enhanced lesson plans to educate 600 students about fundamentals and history of music.
Education
Master of Science - Curriculum And Instruction
Texas A&M University - Commerce
Commerce, TX05.2007
Skills
- Team Supervision
- Office Management
- Policy Development
- Billing
- Bookkeeping
- Customer Service
- Data Entry
Timeline
Equine Hospital Office Manager
Equine Veterinary Services
01.2021 - 06.2023
District Music Coordinator
Rockwall ISD
08.1995 - 08.2020
School Music Teacher
Rockwall ISD
08.1995 - 08.2020
Master of Science - Curriculum And Instruction
Texas A&M University - Commerce
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