Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jana Hoover

Pine Bluff,AR

Summary

Results-driven professional with experience in sales and customer service. Skilled in visual merchandising and product knowledge, contributing to enhanced customer experiences and increased sales. Eager to leverage expertise to support team goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

Cato Fashions
Pine Bluff, Arkansas
10.2025 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selections and provided fashion advice.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed transactions accurately using point-of-sale systems.

Cashier

Lowes Home Improvment
Pine Bluff, Arkansas
08.2022 - 03.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Collected payments and provided accurate change.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.

Sales Associate

Dillard's
Pine Bluff, Arkansas
09.2018 - 08.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selections and provided fashion advice.
  • Maintained visual merchandising standards to enhance store presentation.
  • Stocked merchandise and organized displays to ensure accessibility.
  • Collaborated with team members to achieve sales goals and improve service.

Education

Associate of Science - Legal Studies

Post University
Waterbury, CT
08-2018

Skills

  • Customer service
  • Cash handling
  • Point of sale
  • Product knowledge
  • Visual merchandising
  • Sales techniques

References

References available upon request.

Timeline

Sales Associate

Cato Fashions
10.2025 - Current

Cashier

Lowes Home Improvment
08.2022 - 03.2024

Sales Associate

Dillard's
09.2018 - 08.2022

Associate of Science - Legal Studies

Post University
Jana Hoover