Jana Morgan
Farmington,Utah
Summary
Eight years’ experience in billing/posting for medical practice. Six years’ experience managing a million dollar medical practice. Built relationships with outside insurance companies, attorneys, colleagues and providers. Dependable and enjoy learning. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
8
8
years of professional experience
Work History
Office Manager
Utah Spine Care
Layton, UT
05.2014 - Current
- Experience with hiring employees, keeping office staffed with employee’s daily and to replace employee
- Resolving conflicts within practice
- Timekeeping
- Accounts payable
- QuickBooks experience, reconciling and writing checks
- Posting insurance payments, working denials from insurance companies
- Front desk skills, MA positions and running fluoroscopy machine
- Coordinate yearly radiation inspections
- Order office supplies and medical supplies
- Schedule Rating's and IME's for providers and keep track of payments and send invoices
- Schedule depositions and testimony trials for providers.
- Increased providers income by 25% by working insurance denials.
Office Administrator
Utah State University - EFNEP Program
Farmington, UT
2007 - 2010
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Interacted with customers by phone, email or in-person to provide information.
- Managed over 50 phone calls per day .
Education
Some College (No Degree) - SHRM Human Recourse
DATC
Kaysville, UTDiploma - Clearfield high
Clearfield High School
Clearfield, UT1988
Skills
- Word
- Excel
- QuickBooks
- Team Player
- Self- Motivated
- EMR System
- Interpersonal skills
- Dependable
- Activities
- Operations management
- Strategic planning
- Team Building
- Staff Management
- Training and mentoring
Timeline
Office Manager
Utah Spine Care
05.2014 - Current
Office Administrator
Utah State University - EFNEP Program
2007 - 2010
Some College (No Degree) - SHRM Human Recourse
DATC
Diploma - Clearfield high
Clearfield High School
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