Janae Harvey
Aurora,IL
Summary
Dynamic and dedicated professional with extensive experience as a Host at Olive Garden Restaurant, excelling in customer service and team collaboration. Proven ability to optimize guest flow and enhance satisfaction through effective time management and multitasking. Committed to creating welcoming environments and ensuring seamless dining experiences.
Overview
5
5
years of professional experience
Work History
Host
Perry's Steakhouse
07.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing guest flow during peak hours.
- Assisted in coordinating reservations, enhancing overall guest experience.
- Communicated with kitchen staff to ensure timely food service delivery.
Host
Olive Garden Restaurant
07.2020 - 08.2023
- Greeted and seated guests, ensuring a welcoming atmosphere and prompt service.
- Managed reservation systems, optimizing table assignments for efficiency and guest satisfaction.
- Assisted in training new hosts on operational procedures and customer service standards.
- Answered customer questions about hours, seating, and menu information.
Family Babysitter
Babysitting Service
05.2020 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing guest flow during peak hours.
- Assisted in coordinating reservations, enhancing overall guest experience.
- Communicated with kitchen staff to ensure timely food service delivery.
Education
High School Diploma - General Studies
Oswego High School
Oswego, IL08.2023
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Host
Perry's Steakhouse
07.2025 - Current
Host
Olive Garden Restaurant
07.2020 - 08.2023
Family Babysitter
Babysitting Service
05.2020 - Current
High School Diploma - General Studies
Oswego High School
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