Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Southeast Gynecologic Oncology
Margate, Florida
03.2025 - Current
Greeted patients warmly and managed front desk operations efficiently.
Scheduled appointments and coordinated patient flow within the clinic.
Answered phone calls promptly, providing information and assistance to callers.
Maintained patient records and ensured confidentiality of sensitive information.
Assisted healthcare providers with administrative tasks and documentation needs.
Managed office supplies inventory and ordered materials as needed.
Processed insurance verification and collected payments at the front desk.
Front Desk/Cashier Team Lead
One Cleaners
Pompano Beach, Florida
06.2024 - 11.2025
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Managed cash drawer and balanced daily sales accurately.