Janae White
New Port Richey,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level serving position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Waitress Server
Autumn Nickels
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Nail Technician Assistant
Nhi Tran
11.2021 - Current
- Enhanced client satisfaction by providing exceptional nail care services and maintaining a clean and organized workstation.
- Boosted salon''s reputation for excellent customer service through attentive listening, personalized recommendations, and efficient work.
- Assisted lead nail technicians with preparation of tools and supplies, ensuring smooth operations and time efficiency.
- Contributed to salon revenue growth by upselling additional services and products to clients during their appointments.
- Assisted customers in selecting and applying appropriate nail colors.
- Educated clients on proper use of salon products.
- Provided clients with advice and education on best nail care practices.
- Collaborated with other members of salon staff to provide amazing client experience.
- Followed proper safety and sanitation guidelines while performing nail services.
- Cleaned and sanitized tools and equipment before each client.
- Designed creative nail art designs and patterns.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Offered advice and recommended products to improve and maintain nails.
- Communicated effectively with management concerning important customer issues.
- Responded to customer requests and concerns about gel application and nail art designs.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Displayed exceptional time management skills by consistently completing tasks in a timely manner while providing high-quality results.
- Assisted in maintaining a clean, safe, and hygienic work environment by adhering to strict sanitation protocols and regulatory guidelines.
Waitress Server
Max Sherard
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Inspected dishes and utensils for cleanliness.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
Education
N/A -
Tarpon Springs High School
Tarpon Springs, FLUndecided - Business Administration
St. Petersburg College
Clearwater, FLSkills
- Appointment Scheduling
- Conflict Resolution
- Customer Service
- Electric Filing
- Sanitation Procedures
- Nail Extensions
- Inventory Management
- Time Management
- Service Promotion
- Schedule Maintenance
- Team Collaboration
- Appointment Management
- Attention to Detail
- Client Satisfaction
Timeline
Waitress Server
Max Sherard
08.2023 - Current
Waitress Server
Autumn Nickels
01.2023 - Current
Nail Technician Assistant
Nhi Tran
11.2021 - Current
N/A -
Tarpon Springs High School
Undecided - Business Administration
St. Petersburg College
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