Montana Rice
Cape Girardeau,MO
Summary
I am a graduate of Cape Central High School (2021) and Three Rivers College, where I earned an associate's degree in Business Administration and Management. My skills include leadership, problem-solving, communication, web design, and resource management. I am Google Ads Certified, highly organized, creative, and excel under pressure. With my expertise and strong work ethic, I am equipped to contribute value to any professional environment
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress/Server
McAlister's Deli
10.2024 - Current
- Experienced waitress with a strong focus on customer service, addressing guest needs, resolving complaints, and noting suggestions.
- Skilled in pre-bussing, bussing, running food, plate preparation, and providing detailed dish descriptions.
- Proficient in retrieving additional items for guests, assisting with side work during downtime, and ensuring stations are fully stocked to support both front and back-of-house operations.
Usher
Southeast Missouri State University
10.2024 - Current
- Experienced Usher at Southeast Missouri State University Show-Me Center Arena
- Skilled in welcoming patrons, guiding them to seats, assisting with amenities and special needs, and ensuring areas are clear, clean, and safe for an enjoyable event experience
Assistant Teacher
Curious Kids Daycare
10.2021 - 07.2024
- Experienced Assistant Teacher for children aged 2-12, with strong organizational, leadership, and problem-solving abilities.
- Skilled in planning activities, reading to children, and supervising them in various settings, including the playground, classroom, and cafeteria, while fostering a safe and engaging environment.
Optical Technician
Marion Eye Centers & Optical
01.2024 - 03.2024
- Experienced in supporting optometrists with patient assessments, vision tests, and eye care education.
- Skilled in medical history documentation, examination room preparation, machine calibration, and eyeglass adjustments.
- Proficient in customer service, insurance verification, basic eye exams, and prescription updates, with a strong focus on accuracy and patient care.
Sales Associate
Walmart
06.2023 - 12.2023
- Skilled in customer service, including greeting, assisting, and addressing inquiries.
- Proficient in fast and accurate checkout processes, price checks, and maintaining store organization and cleanliness.
- Experienced in supporting colleagues across various departments to ensure smooth operations.
Patient Service Representative
Southeast Health
03.2023 - 06.2023
- Experienced in patient pre-registration, insurance verification, and managing demographics.
- Skilled in providing procedure pre-instruction details, confirming arrival times, and handling account management tasks with efficiency.
Certified Medical Administrative Assistant
Southeast Health
09.2022 - 03.2023
- Proficient in patient services (Cardiovascular and Pulmonary), medical scheduling (appointments, tests), and administrative tasks including referrals, consults, and order reception.
- Skilled in using tools like Power Chart, Cerner Financials, EZ Texting, and Microsoft Edge.
- Knowledgeable in HIPAA compliance and experienced with check-in/out procedures and managing payees.
Cashier/Sales Associate
Chick-Fil-A
03.2020 - 10.2022
- Skilled in providing exceptional customer service, handling cash and card transactions accurately, and ensuring a positive guest experience.
- Experienced in taking orders, resolving customer inquiries, and maintaining cleanliness and organization in the work area.
- Proficient in teamwork, multitasking in fast-paced environments, and upholding Chick-fil-A's high standards of hospitality and service.
Education
Associate of Applied Science - Business Administration & Management
Three Rivers College
Poplar Bluff, MO12-2024
Technical Education Completion - Marketing
Cape Girardeau Career & Technology Center
Cape Girardeau, MO05-2022
Skills
- Customer service
- Problem-solving
- Time management
- Data entry
- Appointment scheduling
- File organization
Languages
English
Native or Bilingual
Spanish
Elementary
Certification
DECA Certificate of Membership
October 2020
An active student member of DECA, a select group of emerging leaders and entrepreneurs actively pursuing careers in Marketing, Finance, Hospitality, and Management.
Certificate of Completion: Embedded Language Arts
May 2021
In appreciation of successful efforts in the ELA Program at the Cape Girardeau Career and Technology Center.
Portfolios, Resumes, References, Essays, Work Samples, Introductory Letters
Timeline
Waitress/Server
McAlister's Deli
10.2024 - Current
Usher
Southeast Missouri State University
10.2024 - Current
Optical Technician
Marion Eye Centers & Optical
01.2024 - 03.2024
Sales Associate
Walmart
06.2023 - 12.2023
Patient Service Representative
Southeast Health
03.2023 - 06.2023
Certified Medical Administrative Assistant
Southeast Health
09.2022 - 03.2023
Assistant Teacher
Curious Kids Daycare
10.2021 - 07.2024
Cashier/Sales Associate
Chick-Fil-A
03.2020 - 10.2022
Associate of Applied Science - Business Administration & Management
Three Rivers College
Technical Education Completion - Marketing
Cape Girardeau Career & Technology Center
Similar Profiles
Blake KujawaBlake Kujawa
Shift Leader at McAlister's DeliShift Leader at McAlister's Deli
Jaydon FuentesJaydon Fuentes
Sandwich Maker at McAlister's DeliSandwich Maker at McAlister's Deli
Andrea Beal CranfordAndrea Beal Cranford
Assistant Manager at McAlister's DeliAssistant Manager at McAlister's Deli
Oli JohnsonOli Johnson
Back of House Team Member at McAlister's DeliBack of House Team Member at McAlister's Deli
William SlinkardWilliam Slinkard
Career Life Insurance Agent at Globe Life Liberty National DivisionCareer Life Insurance Agent at Globe Life Liberty National Division