Janara Malome
Chattanooga,TN
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at IHOP. Proven ability to enhance guest engagement and maintain cleanliness standards, driving repeat business. Adept in cash handling and order accuracy, consistently achieving high customer satisfaction in fast-paced environments.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server
IHOP
Chattanooga, TN
08.2024 - 12.2024
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed orders efficiently, coordinating between kitchen staff and customers to optimize workflow.
- Maintained cleanliness and organization of dining areas, enhancing guest experience and safety.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Beauty Advisor
Ulta Beauty Inc.
Chattanooga, TN
10.2023 - 11.2024
- Provided personalized beauty consultations to clients, enhancing product selection and application techniques.
- Educated customers on skincare regimens and makeup application through workshops and one-on-one sessions.
- Developed strong product knowledge, driving customer loyalty and repeat business through effective recommendations.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Data Entry Clerk
Volkswagen Chattanooga
Chattanooga, TN
02.2023 - 08.2023
- Entered and maintained large volumes of data with high accuracy.
- Utilized advanced spreadsheet functions to streamline data management processes.
- Developed efficient filing systems to enhance data retrieval speed and organization.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Packer
Kenco Logistics
Chattanooga, TN
08.2021 - 01.2023
- Operated packing machinery to ensure efficient product assembly and timely delivery.
- Inspected products for quality assurance, maintaining high standards throughout packing process.
- Collaborated with quality control teams to address issues promptly, ensuring compliance with company standards.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
Contract Worker
Express Employment Professionals
Chattanooga, TN
03.2018 - 06.2021
- Operated machinery and equipment to complete daily production tasks efficiently.
- Collaborated with team members to ensure smooth workflow and task completion.
- Conducted quality checks on products to maintain high standards of accuracy.
- Assisted in training new employees on safety protocols and operational procedures.
Crew Member
Hardees
Chattanooga,TN
10.2016 - 02.2018
- Prepared food items according to standardized recipes, ensuring quality and consistency.
- Provided exceptional customer service by taking orders accurately and addressing inquiries promptly.
- Operated kitchen equipment safely, maintaining cleanliness and adhering to safety standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
Education
East Ridge Highschool
Chattanooga, TN05.2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Service prioritization
- Order accuracy
- Supply restocking
- Quality control
- Hospitality service expertise
Timeline
Server
IHOP
08.2024 - 12.2024
Beauty Advisor
Ulta Beauty Inc.
10.2023 - 11.2024
Data Entry Clerk
Volkswagen Chattanooga
02.2023 - 08.2023
Packer
Kenco Logistics
08.2021 - 01.2023
Contract Worker
Express Employment Professionals
03.2018 - 06.2021
Crew Member
Hardees
10.2016 - 02.2018
East Ridge Highschool