Janaya Palmer
Baltimore,MD
Summary
Dynamic natural hairstylist with a proven track record at Dreadz N Headz, excelling in client consultations and advanced hair styling techniques. Recognized for building a loyal clientele through exceptional service and effective conflict resolution. Passionate about staying current with trends, I consistently enhance salon revenue by upselling products and treatments.
Overview
3
3
years of professional experience
Work History
Hairstylist
Dreadz N Headz
Gwynn Oak, MD
11.2022 - Current
- Maintained cleanliness and organization of workstations to promote a welcoming environment.
- Supported inventory management by tracking product usage and restocking supplies as needed.
- Developed knowledge of various hair care products to recommend suitable options to clients.
- Engaged with clients to ensure satisfaction and address any concerns regarding services performed.
- Adapted quickly to new techniques and trends through ongoing training sessions with senior staff members.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Determined appropriate hair treatments based on conditions and textures.
Education
High School Diploma - Vocal Performance
Baltimore School For The Arts
Baltimore, MD06.2025
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Advanced communication skills
- Highly motivated self-starter
- Natural hair care
- Social media promotion
- Appointment coordination
- Updo styling
- Continuing education
- Curly hair specialist
- Conflict resolution skills
- Safety compliance
- Hair detox treatments
- Team-Player
Timeline
Hairstylist
Dreadz N Headz
11.2022 - Current
High School Diploma - Vocal Performance
Baltimore School For The Arts