JANAYA SANDERS
Birmingham
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
National Healthcareer Association
05.2024 - Current
- Monitored vital signs and documented patient health data to ensure accurate tracking of health status.
- Supported patients in daily living activities and personal hygiene to enhance comfort and dignity.
- Ensured cleanliness and organization of patient care areas to promote a safe and welcoming environment.
Guest Services
TopGolf Venue
Birmingham
09.2023 - 11.2024
- Led guest services team to maintain operational efficiency and adherence to established standards.
- Provided guest services such as answering inquiries regarding hotel amenities, services, and local attractions.
- Coordinated special events for guest services, enhancing guest engagement through open houses and promotional activities.
- Ensured compliance with all company policies and procedures related to guest services.
- Assessed staff knowledge and skills in guest services operations to inform targeted training and development initiatives.
Sales Associate
Five Below
Irondale
06.2023 - 08.2023
- Greeted customers and provided exceptional customer service.
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Provided product knowledge to customers to enhance their buying decisions.
- Resolved customer complaints professionally to ensure satisfaction and retention.
- Operated point-of-sale system efficiently during peak hours.
- Maintained store organization and cleanliness for optimal shopping experience.
- Worked with team members to efficiently restock merchandise and maintain inventory levels.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor Degree of Science - Nursing
University of Alabama At Birmingham
Birmingham, AL05-2027
Dual Enrollment -
University of Montevallo
Montevallo, AL01-2024
Dual Enrollment -
Jefferson State Community College
Birmingham, AL01-2024
Skills
- Inventory management
- Time management
- Adaptability
- Active listening
- Communication skills
- Work ethic
Certification
- BLS Provider CPR, American Heart Association
- National Health Career Association- Patient Care Technician
Awards
- Dean's Scholar - BSN Program
- Delta Alpha Phi Honor Society
- UAB Society of Collegiate Leadership & Achievement
- National Society of Leadership and Success
Work Skills
- Good communication skills
- Effective working habits
- Positive attitude
- Steady hours
- Open-minded
Timeline
Patient Care Technician
National Healthcareer Association
05.2024 - Current
Guest Services
TopGolf Venue
09.2023 - 11.2024
Sales Associate
Five Below
06.2023 - 08.2023
Bachelor Degree of Science - Nursing
University of Alabama At Birmingham
Dual Enrollment -
University of Montevallo
Dual Enrollment -
Jefferson State Community College