Customer service oriented bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, by providing customized solutions to build loyalty. Highly motivated to working with, and be part of a team.
Field incoming calls from citizens regarding poachers, injured and nuisance wildlife and dispatch call to appropriate officer or biologist. Sell hunting fishing and trapping licenses and appropriate tags to sportsmen. Help customers navigate and decipher complicated regulations. Scan forms and applications and save to appropriate files. Operate POS system open, close and balance cash register as well as complete various sales reports.