Jane Anderson
Newbury,NH
Summary
Dynamic and dedicated professional with extensive experience at Bubbas Bar And Grille, excelling in customer service and strong multitasking abilities. Proven track record of enhancing guest satisfaction and optimizing team performance. Skilled in active learning and adept at managing high-pressure situations while maintaining a positive environment.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Bubbas Bar And Grille
12.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Checked in with servers to confirm preparedness before seating customers.
- Collected information from arriving customers to seat groups or place them on waitlist.
Manager of Ice Cream Window
Bubbas Bar And Grille
05.2024 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Ice Cream Scooper
Bubbas Bar And Grille
05.2023 - 08.2023
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Operated cash registers and processed payments accurately.
- Carried out cash and card transactions quickly and thoughtfully.
- Increased customer satisfaction with accurate order fulfillment and efficient cash handling at the register.
- Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
Barn Hand
Oak Hill Farm
05.2022 - 05.2023
- Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
- Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
- Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
- Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.
- Supported overall farm management with tasks such as fence repair, pasture management, and equipment maintenance as needed.
- Improved animal handling skills through continuous training under experienced equestrians on staff.
- Utilized problem-solving skills to address unforeseen challenges in animal care or facility maintenance, ensuring minimal disruption to daily operations.
- Examined animals for signs of sickness and overall herd health.
- Cleaned stalls, pens, and equipment using tools for optimal health of equine animals.
Volunnteer Aid
Full Circle Farm
09.2019 - 11.2022
- Assisted a wide range of people with disabilities in riding horses and gaining a sense of calm through therapeutic horsemanship.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Barn Hand
Kearsarge Meadows LLC
06.2021 - 10.2021
- Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
- Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
- Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
- Supported overall farm management with tasks such as fence repair, pasture management, and equipment maintenance as needed.
- Improved animal handling skills through continuous training under experienced equestrians on staff.
- Utilized problem-solving skills to address unforeseen challenges in animal care or facility maintenance, ensuring minimal disruption to daily operations.
- Contributed to a safe working environment by promptly addressing hazards and maintaining clean workspaces.
Education
Bachelor of Science - Health Science And Biology
Keene State College
Keene, NH12-2026
High School Diploma -
Kearsarge Regional High School
Sutton, NH06-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Strong work ethic
Accomplishments
Completing an emergency medical responder course. I learned many skills like how to apply and monitor a nasal canula, pack wounds, take blood pressure, and so much more. During this course I completed a CPR certification.
Languages
Spanish
Limited Working
Interests
I am planning on attending an accelerated nursing program after I graduate from Keene State College with a bachelor's of science in health science and minor in biology
Timeline
Restaurant Hostess
Bubbas Bar And Grille
12.2024 - Current
Manager of Ice Cream Window
Bubbas Bar And Grille
05.2024 - 08.2024
Ice Cream Scooper
Bubbas Bar And Grille
05.2023 - 08.2023
Barn Hand
Oak Hill Farm
05.2022 - 05.2023
Barn Hand
Kearsarge Meadows LLC
06.2021 - 10.2021
Volunnteer Aid
Full Circle Farm
09.2019 - 11.2022
Bachelor of Science - Health Science And Biology
Keene State College
High School Diploma -
Kearsarge Regional High School
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