Jane Bramblett
Summary
Results-driven professional with extensive experience in customer service and administrative support. Known for strong communication and attention to detail, effectively managing multiple tasks to meet customer needs and resolve issues promptly.
Overview
10
10
years of professional experience
Work History
Customer Service Coordinator
ADM Animal Nutrician
Quincy
02.2023 - Current
- Project positive communication, empathy, problem-solving, organization, time management, and customer-focused attitude.
- Interaction via phone or email with customers, sales reps and or managers to provide and process information/inquiries or concerns regarding feed orders that have shipped or are back ordered, contract tonnage, freight charges & quotes, invoicing/payments, product materials, tags, warehouse pricing, formulation requests and special customer pricing across 19 plants or warehouses, 3 time zones and countless reps and managers.
- Collaborated with sales team to address customer needs and resolve issues effectively.
Administrative Assistant
Hannibal / Blessing Clinic
Hannibal
09.2016 - 01.2023
- Coordinated new patient appointments, documentation, scheduling and authorization for multiple providers.
- Managed daily office operations, admin inventory, courier mail & vehicle tracking, prioritized duties in an efficient and professional manner.
- Supported both HR and Executive departments for private and public meetings, Board Packets, and depositions.
Education
Some College (No Degree) - General Studies, Online
Colorado Technical University
Colorado Springs, COGED -
Hannibal Sr High
Hannibal, MOSkills
- Workflow organization/time management
- Accuratly enter order/account information
- Order management/tracking
- Positivelly/professionally manage customer expectations
- Account review/update
- Investigate/submit complaints
- Simultaneously work multiple tasks
- Inter-department collaboration
Timeline
Customer Service Coordinator
ADM Animal Nutrician
02.2023 - Current
Administrative Assistant
Hannibal / Blessing Clinic
09.2016 - 01.2023
Some College (No Degree) - General Studies, Online
Colorado Technical University
GED -
Hannibal Sr High