Jane Doe
Las Vegas
Summary
Dynamic Bartender Shift Manager with a proven track record at Pt's Grille, excelling in upselling strategies and employee coaching. Enhanced customer satisfaction through efficient service and maintained cleanliness standards. Skilled in POS system operation and cash handling, ensuring financial accuracy and operational excellence during high-volume shifts.
Professional in hospitality management with comprehensive experience in bar operations and team leadership. Known for driving efficiency and maintaining high standards of service. Excel in team collaboration and adapt seamlessly to dynamic environments, with focus on customer satisfaction and operational excellence.
Overview
9
9
years of professional experience
Work History
Bartender Shift Manager
Pt's Grille
12.2014 - 12.2018
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
Bartender
Applebee's Grill + Bar
01.2010 - 12.2014
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
Las Vegas High School
Las VegasSkills
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Health and safety
- Employee coaching
Languages
Spanish
Professional Working
Timeline
Bartender Shift Manager
Pt's Grille
12.2014 - 12.2018
Bartender
Applebee's Grill + Bar
01.2010 - 12.2014
Las Vegas High School
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