Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Host
Fleury group
Manchester, NH
05.2023 - Current
Greeted guests and gathered information to seat groups or place on waitlist.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Provided excellent customer service by anticipating customer needs.
Managed incoming calls during busy shifts.
Took reservations over phone and in person.
Greeted guests upon arrival and provided them with menus.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Lifeguard
YMCA Of Greater Indianapolis
North Andover, MA
02.2019 - 06.2022
Enforced all safety regulations and posted rules for patrons.
Monitored swimmers to ensure safety in the pool area.
Watched over swimmers to respond quickly to distress situations.
Performed emergency rescues when necessary.
Maintained neat and clean pool area and clean water.
Performed regular cleaning and maintenance of pool equipment.
Cautioned swimmers regarding unsafe practices and safety hazards.