JANE GIEDT-KIRBY
Sioux Falls
Summary
Accomplished Executive Administrative Assistant known for strong organizational skills and meticulous attention to detail. Experienced in budget tracking and expense reporting, ensuring financial accuracy while supporting executive operations. Committed to fostering effective communication and maintaining confidentiality.
Overview
52
52
years of professional experience
Work History
Executive Administrative Assistant
GPAC, LLC
09.2003 - Current
- Managed executive schedules, and coordinating meetings a
- Developed and maintained organizational systems for document management and reporting.
- Assisted in budget tracking and expense reporting, contributing to financial accuracy.
- Mentored junior administrative staff on best practices in office procedures and technology use.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Screened personal and business calls and directed to appropriate party.
Corporate Owner
NODAK TRUST COMPANY
03.2001 - 09.2003
- Managed daily operations, ensuring efficiency across all aspects of the business.
- Oversaw financial management, including budgeting and forecasting for sustainable operations.
- Transfer of ownership
Executive Administrative Assistant
PATRICK J. KIRBY ATTORNEY AT LAW
03.1994 - 03.2001
- Managed executive schedules, coordinating meetings and travel arrangements efficiently.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Produced accurate office files, for all clients
- Ensured timely completion of information and monitored progress against deadlines.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Processed travel expenses and reimbursements.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support the office.
- Upheld strict timetables by maintaining accurate, and balanced calendar.
- Maintained confidentiality when handling sensitive information, with discretion.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled administrative tasks such as expense report processing, trust account balances, and sales tax.
- Scheduled appointments and managed calendar for trials.
Branch Manager
KELLY SERVICES, INC.
09.1979 - 03.1994
- Directed branch operations to enhance service delivery and operational efficiency.
- Mentored and developed team members to improve performance and foster career growth.
- Implemented strategic initiatives that increased client satisfaction and retention rates.
- Analyzed market trends to inform decision-making and drive business growth strategies.
- Managed budgets and financial forecasts to ensure fiscal responsibility and profitability.
- Oversaw compliance with industry regulations to maintain operational integrity and standards.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Insurance Agent
Mutual of New York
09.1976 - 09.1979
- Developed comprehensive insurance plans tailored to clients' needs and budget requirements.
- Conducted in-depth risk assessments to identify coverage gaps and recommend appropriate solutions.
- Provided exceptional customer service, ensuring timely responses to inquiries and policy updates.
- Educated clients on insurance products, enhancing understanding of options and benefits available.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
English Teacher
LEOLA PUBLIC SCHOOL SYSTEM
08.1973 - 05.1976
- Developed engaging lesson plans to enhance student understanding of literature and language concepts.
- Implemented diverse teaching strategies to accommodate varied learning styles and improve student outcomes.
- Coordinated extracurricular activities, fostering a love for reading and writing among students.
- Evaluated student performance through assessments, ensuring alignment with educational standards and objectives.
- Collaborated with parents and staff to address student needs and promote academic success.
- Head Librarian for grades Kindergarten thru 12th grade.
Education
Bachelor of Arts - Elementary Education/English
Sioux Falls College
Sioux Falls, SDSkills
- Expense reporting
- Customer service
- Office management
- Information confidentiality
- Logistics coordination
- File management
- Calendar management
Timeline
Executive Administrative Assistant
GPAC, LLC
09.2003 - Current
Corporate Owner
NODAK TRUST COMPANY
03.2001 - 09.2003
Executive Administrative Assistant
PATRICK J. KIRBY ATTORNEY AT LAW
03.1994 - 03.2001
Branch Manager
KELLY SERVICES, INC.
09.1979 - 03.1994
Insurance Agent
Mutual of New York
09.1976 - 09.1979
English Teacher
LEOLA PUBLIC SCHOOL SYSTEM
08.1973 - 05.1976
Bachelor of Arts - Elementary Education/English
Sioux Falls College