Jane Hilsendeger

• Prepared for events by setting up bar, stocking supplies, and arranging tables.
• Responded to guest questions and requests with friendly and knowledgeable service.
• Contributed to successful events by setting up mobile bars in various locations according to event specifications.
• Set up glassware, liquor, and other necessary supplies for special events.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Utilized leadership skills to ensure efficient team performance and streamlined operations.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Performed diverse tasks including serving and cooking.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.