Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jane McClure

Charleston,WV

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Insurance Agent

State Farm
Charleston, WV
08.2023 - 04.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Health Insurance Navigator

First Choice Services
Charleston, WV
11.2022 - 08.2023
  • Consistently remained professional and poised when dealing with all personnel, even during moments of extreme stress.
  • Aided in enrolling individuals in state based Medicaid programs and determining qualification factors for eligibility.
  • Fluently navigated Healthcare Marketplace applications and comparing health plans and premiums to best fit the individual.

College Student

West Virginia Junior College
Cross Lanes, WV
08.2019 - 03.2023
  • Met academic standards and expectations to maintain school enrollment.
  • Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
  • Attended regularly scheduled instructional classes, taking organized notes and interacting positively.
  • Demonstrated comprehension of textbooks and other assigned reading materials via written and oral presentations.

Geriatric Nursing Assistant

Meadowbrook Nursing Center
Charleston, WV
04.2018 - 08.2019
  • Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
  • Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
  • Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
  • Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.

Education

Associate of Science - Health Administration

West Virginia Junior College - Charleston
Charleston, WV
10.2023

Skills

  • Customer Service
  • Licensed Insurance Agent
  • Professionalism and Ethics
  • Quotes and sales
  • Auto insurance
  • Policy Knowledge
  • Client needs analysis
  • Policy writing

Certification

  • Property and Casualty Insurance Licensed
  • Life Insurance Licensed
  • Associates in Administration and Billing

Timeline

Insurance Agent

State Farm
08.2023 - 04.2024

Health Insurance Navigator

First Choice Services
11.2022 - 08.2023

College Student

West Virginia Junior College
08.2019 - 03.2023

Geriatric Nursing Assistant

Meadowbrook Nursing Center
04.2018 - 08.2019

Associate of Science - Health Administration

West Virginia Junior College - Charleston
Jane McClure