Janea Dennis
Sapulpa,OK
Summary
Expertise and experience in the full spectrum of customer service. Collaborative team player with ownership mentality and a track record of delivering the highest quality strategic solutions to resolve challenges and propel business growth.Compassionate Certified Nursing Assistant with experience in providing patient care in various healthcare settings. Skilled in assisting patients with daily living activities, monitoring vital signs, and maintaining patient records. Demonstrated ability to build strong relationships with patients and work effectively within multidisciplinary medical teams. Proven track record of improving patient comfort and safety through dedication and empathetic care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Hillcrest Medical Center
Tulsa, OK
03.2021 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or by bed.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Responded quickly to emergency situations involving sudden illness or injury.
- Participated in educational programs related to nursing assistant skills development.
Leasing Professional
Oakridge Village Apartments
Oklahoma City, Oklahoma
02.2019 - 06.2020
- Provide excellent customer service in person, via email and by telephone
- Processed applications for LIHTC move ins, including 3rd party verifications and properly denying those not qualified
- Lease renewals and LIHTC recertifications
- Leasing units as they become available to limit vacancy loss
- Collect rent and process payments
- Survey property upon arrival for quality of curb appeal
- Inspecting units prior to move in and during scheduled inspections to prepare for state and/or lender inspections
- Vendor relations, including processing invoices when Manager was out
Leasing Professional
Edenwood apartments
Tulsa, Oklahoma
06.2017 - 12.2018
- Provide excellent customer service in person, via email, and by telephone
- Processed applications for Section 8 & LIHTC move ins, including 3rd party verifications and properly denying those not qualified
- Lease renewals and Section8 & LIHTC recertifications
- Increased occupancy to over 95% on a troubled property
- Worked with residents and social services to provide connections
- Worked closely with local law enforcement and onsite security to encourage a safe site
- Complete file audits of Section 8 and Tax Credit files to prepare for state audit
Receptionist
COLBY COMMUNITY COLLEGE
Colby, Kansas
08.2015 - 05.2017
- Provide excellent customer service in person, via email, and by telephone
- General office duties – filing, administrative support, appointment setting
Education
Licensed Practical Nurse - Nursing
Health & Safety Education Training Center
Tulsa, OK08-2024
Associates of Arts & Science - GENERAL STUDIES
COLBY COMMUNITY COLLEGE
Colby, Kansas05.2017
Skills
- Customer service
- Data entry
- Cash handling
- Retail Sales
- Fair Housing
- Project Based Section 8
- Record keeping
- Exceptional oral and written communication
- Computer proficient
- LIHTC
- REAC knowledge
- Monitoring fluids
- Vital sign recording
- Infection control procedures
- Transporting patients
- Collecting specimens
- Patient-focused care
- Direct patient care
- Medical terminology
- Reliable team player
- Compassionate caregiver
Hobbies and Interests
- Literature
- Cooking
- Travel
- Museums
- Writing
- Healthy Living
Accomplishments
- Recognized team player
Certification
- Licensed Practical Nurse (LPN)- Oklahoma/Multistate-220925
- Certified Nursing Assistant (CNA)- 37V133963042
- Basic Life Support (BLS) Expires -12/2025
Timeline
Certified Nursing Assistant
Hillcrest Medical Center
03.2021 - Current
Leasing Professional
Oakridge Village Apartments
02.2019 - 06.2020
Leasing Professional
Edenwood apartments
06.2017 - 12.2018
Receptionist
COLBY COMMUNITY COLLEGE
08.2015 - 05.2017
- Licensed Practical Nurse (LPN)- Oklahoma/Multistate-220925
- Certified Nursing Assistant (CNA)- 37V133963042
- Basic Life Support (BLS) Expires -12/2025
Licensed Practical Nurse - Nursing
Health & Safety Education Training Center
Associates of Arts & Science - GENERAL STUDIES
COLBY COMMUNITY COLLEGE
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