Janee Bivins
Denver,CO
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
7
7
years of professional experience
2007
2007
years of post-secondary education
Work History
Cashier
Walmart
Denver, Colorado
05.2024 - 01.2025
- Processed customer transactions efficiently at checkout station.
- Handled cash and card payments accurately during busy shifts.
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to restock merchandise as needed.
- Operated point-of-sale system for quick transaction processing.
Lead Supervisor
Bealls Outlet
Fort Lauderdale, Florida
04.2022 - 05.2023
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new team members on customer service standards.
- Coordinated inventory management to optimize stock levels and presentation.
- Monitored sales floor activities to maintain high levels of customer engagement.
- Conducted regular staff meetings to communicate updates and expectations clearly.
- Resolved customer issues promptly to uphold brand reputation and loyalty.
- Trained new hires on company policies, procedures, and processes.
- Supervised, trained and guided team by coaching on daily activities.
- Communicated daily schedule and delegated work to employees.
Cashier
Ross Dress for Less
Aurora, Colorado
01.2018 - 09.2019
- Processed customer transactions efficiently at checkout station.
- Handled cash and card payments accurately during busy shifts.
- Assisted customers with product inquiries and store navigation.
- Operated point-of-sale system for quick transaction processing.
- Supported loss prevention efforts by monitoring customer behavior actively.
- Resolved customer complaints professionally to ensure satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Miami Job Corps
Miami , FLSkills
- Cash handling
- Point-of-sale operation
- Customer assistance
- Inventory management
- Retail sales
- Conflict resolution
- Staff training
- Work ethic and integrity
- Scanner operations
- Retail merchandising
- Cash register operation
- Cash drawer balancing
- Fraud prevention awareness
- Money handling
- POS systems
Timeline
Cashier
Walmart
05.2024 - 01.2025
Lead Supervisor
Bealls Outlet
04.2022 - 05.2023
Cashier
Ross Dress for Less
01.2018 - 09.2019
Miami Job Corps