Janee Rowe
Wheat Ridge,CO
Summary
Dedicated server with expertise in customer service and team supervision. Proven ability to enhance service delivery and maintain high standards during peak hours. Results-driven server trainer with a proven track record in customer service excellence, team coaching, and operational efficiency.
Overview
5
5
years of professional experience
Work History
Server
Ollie& Parks
Denver, Colorado
10.2025 - Current
- Greeted customers and recommended specials, contributing to increased revenue.
- Delivered exceptional customer service to ensure client satisfaction.
- Managed time during peak hours to maintain high service standards.
- Coordinated communication among hosts, bussers, and kitchen staff to streamline service.
Server Trainer
Westbound and Down
Idaho Springs, Colorado
09.2022 - 12.2025
- Trained new servers on menu items and service protocols for superior service delivery.
- Monitored trainee performance to identify and address improvement areas during training sessions.
- Educated waiters on memorization techniques to enhance information delivery speed and accuracy.
- Coordinated with hosts, bussers, and kitchen staff to ensure seamless service flow.
Assistant Manager
Buffalo Wild Wings
Joplin, Missouri
05.2021 - 08.2022
- Supervised daily restaurant operations, ensuring adherence to company standards.
- Implemented training programs to enhance team skills and improve customer satisfaction.
- Trained staff on service protocols and menu knowledge to enhance performance.
- Developed staff schedules to ensure optimal service during peak hours.
- Resolved customer complaints promptly, fostering a positive dining atmosphere.
- Conducted performance reviews to pinpoint areas for employee development.
Education
High School Diploma -
Junipero Serra High School
San Diego, CASkills
- Customer service excellence
- Team coaching
- Operational efficiency
- Time management proficiency
- Menu expertise
- Staff supervision
References
References available upon request.
Timeline
Server
Ollie& Parks
10.2025 - Current
Server Trainer
Westbound and Down
09.2022 - 12.2025
Assistant Manager
Buffalo Wild Wings
05.2021 - 08.2022
High School Diploma -
Junipero Serra High School