Janeia Seals
Jackson,MS
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walmart
Flowood, MS
08.2021 - Current
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Managed filing of prescriptions, both electronically and manually.
Hostess Manager
Logan's Roadhouse
Flowood, MS
12.2019 - 08.2021
- Trained new hostesses in customer service and job duties.
- Developed and implemented policies, procedures, and standards for the hostess team to ensure efficient restaurant operations.
- Ensured that all guests received prompt, courteous attention from the hostesses.
- Resolved any complaints or issues with customers quickly and professionally.
- Provided support to other departments as needed such as bussers, servers or bartenders when necessary.
Education
High School Diploma -
Murrah High School
Jackson, MS08-2017
Skills
- Regulatory Compliance
- Drug Inventory Management
- Workflow Optimization
- Drug Inventory Control
- Billing support
- Supply Restocking
- Inbound and Outbound Calling
- Complaint resolution
- Information Security
- Paperwork Processing
Timeline
Pharmacy Technician
Walmart
08.2021 - Current
Hostess Manager
Logan's Roadhouse
12.2019 - 08.2021
High School Diploma -
Murrah High School