JANEL FOUNTAIN

• Administered medications and injections under provider direction.
• Assisted physicians with exams, treatments, and procedures.
• Provided compassionate patient care.
• Executed front office and back office duties to ensure seamless clinic operations and support patient care.
• Coordinated appointments and managed waiting times to enhance patient flow and optimize clinic efficiency.
• Supported clinicians during procedures, wound care, and in-office treatments.
• Educated patients on discharge instructions, medications, and follow-up care.
• Maintained clinical records in compliance with HIPAA regulations.
• Communicated clearly with patients and clinical staff.
• Explained medications, procedures, and physician instructions to patients.
• Assisted with procedures, audits, quality control, and insurance error corrections to maintain high standards of care and compliance.
• Ordered supplies, maintained inventory levels, and stocked exam rooms with needed equipment.
• Answered incoming calls, responded to inquiries, and scheduled follow-up visits.
• Welcomed patients upon arrival and organized their appointment schedules.
• Contacted pharmacies to submit and refill patient prescriptions.
• Prepared laboratory specimens for analysis and organized lab results.
• Performed physical examinations of patients using standard diagnostic instruments.

• Administered medications and injections under provider direction, ensuring patient safety and adherence to treatment protocols.
• Triaged urgent care patients and documented vital signs and medical histories.
• Supported clinicians during procedures, wound care, and in-office treatments.
• Documented patient information in electronic health records and visit charts to maintain accurate patient records.
• Prepared exam rooms and restocked supplies to ensure readiness for urgent care providers.
• Collected specimens and prepared laboratory samples per clinic protocols.

• Coordinated patient admissions, transfers, and discharges across Cottage Hospital units.
• Coordinated patient care activities to enhance collaboration among healthcare providers.
• Demonstrated strong communication and organization skills while coordinating patient care activities.
• Facilitated communication among nurses, physicians, and support staff to streamline patient care processes.
• Arranged patient transport, appointments, and testing for Cottage Hospital care teams.
• Maintained accurate charts, records, and census updates in Cottage Hospital systems.
• Tracked bed assignments and updated status changes for Cottage Hospital operations.
• Acted as liaison among hospital departments, medical staff, families, and community agencies to address patient care concerns.
• Worked with interdisciplinary team members to develop individualized treatment plans based on patient needs.
• Supported communication between healthcare providers across the organization.
• Provided guidance and support to nursing staff on patient care issues.

• - Provided compassionate and attentive patient care in a clinical setting.
• - Assisted in minor procedures and wound care to contribute to patient recovery and comfort.
• - Executed back office duties to support clinic operations and enhance patient experience.
• - Coordinated communication between patients and healthcare providers to ensure clarity and understanding.
• -Support providers for efficient patient care

• - Triaged patients and calls to prioritize care and improve patient flow
• - Provided compassionate care to patients, enhancing their experience in a clinical setting
• - Executed back office duties to ensure smooth clinic operations

• - Delivered compassionate patient care in a clinical setting
• - Assisted in minor procedures and wound care to ensure patient comfort and safety
• - Demonstrated excellent communication and organizational skills to enhance patient interactions
• - Performed front and back office duties to support efficient clinic operations

Administered injections and vaccines according to pediatric protocols and provider orders.

• Handled injections and vaccines in alignment with pediatric protocols and provider orders.
• Assisted pediatric patients with vital signs, rooming, and daily clinic workflows.
• Managed rooming, vital signs, and daily workflow support for pediatric visits.
• Streamlined rooming and vital sign collection to improve daily clinic flow for pediatric visits.
• Prepared exam rooms with pediatric supplies, instruments, and infection control materials.
• Set up exam rooms with needed supplies, instruments, and infection control materials.
• Supported pediatric patients and parents with compassionate care during clinic visits.
• Provided compassionate care for pediatric patients and their families in a clinical setting.
• Facilitated patient-centered care that enhanced experience for pediatric patients and parents.
• Recorded patient histories, immunizations, and visit details in medical records.
• Maintained accurate medical records for patient histories, immunizations, and visit information.
• Supported physicians during examinations, procedures, and in-office treatments.
• Assisted physicians with examinations, procedures, and in-office treatments.
• Supported efficient physician exams, procedures, and in-office treatments.