Summary
Overview
Work History
Education
Skills
Timeline
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Janelle Armstrong

Culver City

Summary

Dynamic and detail-oriented professional with extensive experience in financial management and customer service, notably at Family Dollar. Proven track record in cash handling and expense tracking, complemented by strong communication skills and a commitment to excellence. Successfully implemented QuickBooks, enhancing financial accuracy and efficiency. great people person have wonderful communication skills and can handle high stress situations. fast learner

Overview

24
24
years of professional experience

Work History

Cashier

Kmart
03.2001 - 12.2022

Stock Room Associate

Ross Distribution Center
03.2019 - 12.2020
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
  • Assisted with budget preparation and monitoring, contributing to better expense control.

Bartender

Pjs Bar
01.2017 - 10.2020
  • Completed tax forms in compliance with legal regulations.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.

Bartender

Rene’s Bar and Grill
12.2014 - 10.2017
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.

Cashier Manager

Family Dollar
07.2007 - 09.2012
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.

Bartender

Dave and Busters
10.2007 - 06.2010
  • Completed payroll for employees and maintained detailed records of procedures.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.

Receptionist

Creative Mirrors
09.2007 - 12.2008

answered the phone took leads

Bookkeeper

Stater Bros
06.2005 - 03.2007

i started as a bagger and worked my way up to a stocker then got moved to store bookkeeper

Dog Groomer

All About Grooming
03.1999 - 12.2003

Education

Aa - Culinary Arts

Los Angeles Trade Technical College
Los Angeles, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking
  • Cash drawer balancing
  • POS system operations
  • Staff training
  • POS systems
  • Payment collection
  • Refund handling
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Inventory management
  • Currency counting
  • Inventory control
  • Order packaging
  • Decision making aptitude
  • Sales expertise
  • Daily reporting
  • Retail merchandising
  • Product recommendations
  • Drawer balancing
  • Point-of-sale system operation
  • Purchase assistance
  • Returns processing
  • Point of sale operation
  • Fraud prevention awareness
  • Records maintenance
  • Point of sale proficiency
  • Reports and documents
  • Order verification
  • Staff mentoring
  • Loyalty program promotion
  • Identification checks
  • Loss prevention
  • Proficient in software
  • Payment posting
  • Regulatory compliance
  • Sales techniques mastery
  • Liquor law compliance
  • Expense tracking
  • Report preparation
  • Liquor regulations and compliance
  • Data entry
  • Empathy and patience
  • Clear communication
  • Organizational growth
  • Multitasking and organization
  • Spirit, wine, and beer expertise
  • Basic math
  • Credit card processing
  • Complaint resolution
  • Training and onboarding
  • Inventory restocking
  • Hospitality and accommodation
  • Promotions and discounts
  • Sales transactions
  • Upselling techniques
  • Visual merchandising
  • Point-of-sale system
  • Transaction handling
  • Scanner operations
  • Touching grass (test)
  • Exchanges processing
  • Dependability and reliability
  • Gift card handling
  • Checkout monitoring
  • Ordering and stocking
  • Credit and cash transactions
  • Problem-solving
  • Financial records oversight
  • Online orders preparation
  • Receipt handling
  • Merchandise exchange
  • Honest and dependable

Timeline

Stock Room Associate

Ross Distribution Center
03.2019 - 12.2020

Bartender

Pjs Bar
01.2017 - 10.2020

Bartender

Rene’s Bar and Grill
12.2014 - 10.2017

Bartender

Dave and Busters
10.2007 - 06.2010

Receptionist

Creative Mirrors
09.2007 - 12.2008

Cashier Manager

Family Dollar
07.2007 - 09.2012

Bookkeeper

Stater Bros
06.2005 - 03.2007

Cashier

Kmart
03.2001 - 12.2022

Dog Groomer

All About Grooming
03.1999 - 12.2003

Aa - Culinary Arts

Los Angeles Trade Technical College
Janelle Armstrong