Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Janelle Avery

Jamaica

Summary

Customer service professional experienced in identifying and selling products based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. Delivers quality customer checkout experience. Motivated [Job Title] dedicated to delighting customers and improving retail experience. Offering excellent organizational skills and a strong sales history. Proven merchandising, housekeeping, and customer service abilities developed over [Number] years of hands-on experience. Tech-savvy and reliable problem-solvers are quick to pick up new ideas and apply them to day-to-day activities. Hardworking retail professional with a positive upbeat nature and enthusiasm for the guest experience. Energetic professional and multitasker with a knack for engaging customers during transactions, quickly bagging merchandise, and helping with special needs. Adaptable team player with a flexible schedule and eagerness to meet the demands of a thriving retail business. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing, and organizing products to maintain department standards. The hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

10
10
years of professional experience

Work History

Sales Associate

Macy's
Elmhurst
06.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Professionally handled customer complaints.
  • Upsold additional items based on customer interests and needs.
  • Made goals and surpassed them every day
  • Attended weekly team meetings to review performance goals and objectives.

Photographer/Video Editor

Off The Grid
Kearny Point
09.2021 - Current
  • Collaborated with clients to plan shoots and boost satisfaction with photos.
  • Assist in planning setup of shoots including location scouting.
  • Compose creative shots from different angles that are visually appealing.
  • Transferred photographs to computers for editing, archiving, and electronic transmission.
  • Deliver quality products within deadlines established by clientele.
  • Utilized filters, edits, and aftereffects to enhance photos.
  • Estimated or measured light levels, distances, and numbers of exposures using measuring devices and formulas.
  • Explained price and package details to customers.

Drive-Thru Cashier

McDonald's
Flushing
07.2021 - 03.2023
  • Retrieved packaged items and drinks to fulfill orders
  • Followed all cleanliness standards and completed side work assignments as directed
  • Managed cash and credit card payments and counted change
  • Answered menu-related questions and assisted guests with selection
  • Assisted cashiers in balancing cash tills at close of shift
  • Obtained thorough knowledge of products sold to assist customers in locating and purchasing items
  • Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays
  • Helped management solve customer concerns with proactive approaches based on retail knowledge

Carhop

Sonic
Sunrise
05.2020 - 08.2021
  • Engaged each guest warmly and with and friendly demeanor to build an immediate positive relationship
  • Assisted new team members with responsibilities through practical training, ongoing mentoring, and hands-on support
  • Volunteered to work unpopular shifts such as holiday and night shifts in support of team members and business needs
  • Operated the Point of Sale system accurately to process transactions and account for all money.
  • Completed opening, closing, and shift change tasks by following company guidelines.

Salesman

Music to your hair and body care
Jamaica
09.2015 - 07.2019
  • Arranged attractive and creative displays to catch the eye of incoming customers and encourage sales
  • Maintained robust inventory of available products, avoiding delivery delays and maximizing profits
  • Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale
  • Sold various [Type] equipment
  • Generated sales leads by [Action]
  • Exceeded monthly sales goals by [Number]%

Education

HIGH SCHOOL DIPLOMA - Civil Engineering

John Bowne
Flushing, Ny
09.2021

Skills

  • Customer service
  • Operate cash register
  • Balance cash drawers
  • Money handling
  • Staff development
  • Serve customers
  • Process payments
  • Pack deliveries
  • Planning
  • Customer complaint resolution
  • Rollerskating and rollerblading
  • Order taking
  • Sales strategies
  • Goal setting
  • Effective communication
  • Training and mentoring
  • Team collaboration
  • Flexible schedule

Accomplishments

  • self tough photographer/videograper

Timeline

Sales Associate

Macy's
06.2022 - Current

Photographer/Video Editor

Off The Grid
09.2021 - Current

Drive-Thru Cashier

McDonald's
07.2021 - 03.2023

Carhop

Sonic
05.2020 - 08.2021

Salesman

Music to your hair and body care
09.2015 - 07.2019

HIGH SCHOOL DIPLOMA - Civil Engineering

John Bowne
Janelle Avery