Janelle Dee
Springfield,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Inside Sales Representative
Connor Company
Springfield , IL
09.2012 - Current
- Assisted customers daily with product, information on items needed and usage
- Handled customer inquiries, billing questions, payments and service requests
- Delivered fast and friendly service regarding questions and service complaints
Showroom Sales Consultant
Capitol Group
Springfield, IL
09.2007 - 09.2012
- Greeting and assisted customers for products needed to complete bathroom or kitchen remodel
- Answered customers questions and inquiries regarding products and services
- Seeking out information and knowledge regarding new product
- Setting and achieving personal goals
Department Manager
Menards Inc. - Home Improvement
Springfield, IL
02.1997 - 09.2007
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Planned and completed group projects, working smoothly with others.
- Maintained open communication with team members, resulting in successful project outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Springfield Southeast High School
Springfield, IL07-1998
Skills
Communications and customer service skills
Active listening
Problem solving
Adaptability
Sales management
Money handling skills
Maintain customer relationships
Positive demeanor
Timeline
Inside Sales Representative
Connor Company
09.2012 - Current
Showroom Sales Consultant
Capitol Group
09.2007 - 09.2012
Department Manager
Menards Inc. - Home Improvement
02.1997 - 09.2007
High School Diploma -
Springfield Southeast High School
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