Summary
Overview
Work History
Education
Skills
Timeline
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Janelle Strong

Clinton Township

Summary

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Overview

9
9
years of professional experience

Work History

Housekeeper

Sun Rehabilitation
Lawrenceville, GA
08.2021 - 12.2024
  • Implemented safety protocols to minimize hazards in work environment.
  • Trained new staff on proper cleaning techniques and facility policies.
  • Conducted routine inspections to uphold quality standards in cleanliness.
  • Developed efficient cleaning schedules to optimize workflow and reduce downtime.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Housekeeper

Martha T Berry Medical Care Facility
Clinton Township, MI
05.2026 - Current
  • Maintained cleanliness and sanitation standards in patient rooms and common areas.
  • Operated cleaning equipment, including vacuums and floor scrubbers, efficiently.
  • Assisted in organizing supply inventory for housekeeping materials and tools.
  • Collaborated with nursing staff to ensure timely room turnover for incoming patients.

Customer Service

Velera
Remote
05.2025 - 06.2026
  • Provided outstanding customer service by addressing inquiries promptly.
  • Provided exceptional customer service, resolving billing disputes quickly and professionally.
  • Implemented feedback mechanisms, enabling continuous improvement in customer service.
  • Achieved consistent customer service excellence, maintaining positive attitude under pressure.
  • Increased customer service ratings through personable service.

Housekeeper

Children’s Nationwide Hospital
Columbus, OH
02.2017 - 11.2019
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

Education

Psychology

University of Phoenix
Tempe, AZ
07.2026

Skills

  • Cleaning techniques
  • Health and safety compliance
  • Residential cleaning
  • Excellent oral and written communication
  • Deep cleaning expertise

Timeline

Housekeeper

Martha T Berry Medical Care Facility
05.2026 - Current

Customer Service

Velera
05.2025 - 06.2026

Housekeeper

Sun Rehabilitation
08.2021 - 12.2024

Housekeeper

Children’s Nationwide Hospital
02.2017 - 11.2019

Psychology

University of Phoenix