Janelle Valtierra
Hampton ,VA
Summary
Dynamic and dedicated professional with a strong background in customer service at Chick-fil-A. Proven ability to resolve issues and enhance customer satisfaction through patience and empathy. Skilled in cash handling and conflict resolution, consistently fostering relationships that drive repeat business. Committed to teamwork and maintaining high integrity in all interactions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Chick Fill A
02.2024 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Tabb High School
Yorktown, VASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Order taking
- Conflict resolution
- Issue resolution
Certification
CPR
Languages
spanish
Professional Working
Timeline
Cashier
Chick Fill A
02.2024 - 04.2025
High School Diploma -
Tabb High School
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