Janelle Vasquez
Brawley,CA
Summary
Healthcare professional with experience in medical assistance and supervisory roles. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant Supervisor
Planned Parenthood of the Pacific Southwest
El Centro, CA
06.2023 - Current
- Supervised daily operations by coordinating with leadership and other healthcare professionals to optimize patient care delivery.
- Conducted performance observations and provided feedback to enhance team productivity.
- Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
- Managed performance and attendance of medical assistants, collaborating with Center Manager and People and Culture.
- Managed inventory of medical supplies by conducting regular checks and maintaining accurate records by utilizing an inventory system.
- Enhanced patient care quality by supervising and training medical assistants in latest Epic system.
Patient Flow Coordinator
Planned Parenthood of the Pacific Southwest
El Centro, CA
02.2015 - 06.2023
- Collaborated with Center Manager and patient access specialists to ensure availability for patient needs and walk-ins.
- Monitored patient wait times to ensure they were within acceptable ranges, improving patient satisfaction.
- Processed patient intake information and monitored vital signs for timely and accurate documentation.
- Maintained inventory and ordering of medications and supplies to meet patient needs and ensure smooth clinic operations.
- Supported medical professionals by maintaining necessary equipment and supplies in examination rooms.
Medical Assistant
Clinicas De Salud Del Pueblo
El Centro, CA
10.2012 - 02.2015
- Managed electronic health records system to obtain patient information, document chief complaints, medical history, allergies.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Built strong relationships with patients and healthcare professionals through effective communication skills.
- Completed EKGs and other tests based on patient presentation in office while assisting with interpreting results for patient assessment.
- Administered injections as prescribed, adhering strictly to protocols for patient safety.
Assistant Manager
Wet Seal
El Centro, CA
11.2009 - 10.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory audits to verify stock levels, identify losses, and forecast future needs of products.
Education
Medical Assistant Diploma -
Kaplan College
Palm Springs, CA04.2012
High School Diploma -
Brawley Union High School
Brawley, CA06.2008
Skills
- Vital signs monitoring
- HIPAA compliance
- Phlebotomy techniques
- Patient education and counseling
- Laboratory specimen collection
- Inventory and supply management
- Multitasking Abilities
- Leadership
- Spanish fluency
- Phlebotomy
Certification
- CPR/AED Certification
Timeline
Medical Assistant Supervisor
Planned Parenthood of the Pacific Southwest
06.2023 - Current
Patient Flow Coordinator
Planned Parenthood of the Pacific Southwest
02.2015 - 06.2023
Medical Assistant
Clinicas De Salud Del Pueblo
10.2012 - 02.2015
Assistant Manager
Wet Seal
11.2009 - 10.2012
Medical Assistant Diploma -
Kaplan College
High School Diploma -
Brawley Union High School