Janerica Sanders
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
7
7
years of professional experience
Work History
Front Desk Clerk
Housing Services Inc.
06.2022 - Current
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
School Safety Officer
Harlem Children's Zone, Inc
08.2019 - 04.2022
- Performed routine audits of safety equipment such as fire extinguishers, first aid kits, and alarms systems, ensuring optimal functionality when needed.
- Developed educational materials promoting safe behaviors around the campus which led to decreased accidents involving pedestrians.
- Participated in ongoing professional development opportunities focused on enhancing knowledge about current safety trends, best practices, policies, regulations pertaining to K-12 environments.
- Enhanced school safety by conducting thorough building inspections and identifying potential hazards.
Asset Protection Associate
Wal-Mart Supercenter
01.2017 - 10.2018
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
Education
High School Diploma -
Wenonah High School
Birmingham, AL05.2005
Skills
- Time Management
- Customer Service
- Hospitality services
- Administrative Skills
- Listening Skills
Timeline
Front Desk Clerk
Housing Services Inc.
06.2022 - Current
School Safety Officer
Harlem Children's Zone, Inc
08.2019 - 04.2022
Asset Protection Associate
Wal-Mart Supercenter
01.2017 - 10.2018
High School Diploma -
Wenonah High School