Janese Earl
Houston,TX
Summary
Dynamic and detail-oriented professional specializing in exceptional guest experiences, customer engagement, and event coordination. Brings strong communication skills and inventory management expertise to drive seamless operations, optimize resources, and ensure successful, high-quality events.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Host
Gottis
Houston, Texas
04.2025 - Current
- Provided menu information and recommendations to enhance guest experience.
- Assisted in coordinating special events and private dining arrangements smoothly.
- Greeted guests and gathered information to seat groups or place on waitlist.
Team Member
Chic-Fil-A
Houston, Texas
05.2025 - 08.2025
- Engaged with guests to address inquiries and resolve any concerns or issues promptly.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Handled cash transactions accurately while ensuring secure payment processes.
Shift Leader
Starbucks
Houston, Texas
05.2021 - 01.2024
- Facilitated team meetings to promote communication and collaboration.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
Education
High School Diploma -
Houston Community College
Houston, TXSkills
- Customer service
- Event coordination
- Financial transactions
- Team leadership
- Inventory management
- Communication skills
Certification
Food handlers
References
References available upon request.
Timeline
Team Member
Chic-Fil-A
05.2025 - 08.2025
Host
Gottis
04.2025 - Current
Shift Leader
Starbucks
05.2021 - 01.2024
High School Diploma -
Houston Community College