Janet Davalos
San Bernardino,CA
Summary
Licensed Pharmacy Technician bringing 10 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Fontana, CA
08.2014 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Pharmacy Technician Intern
CVS Pharmacy
San Bernardino, CA
03.2014 - 04.2014
- Answered telephones to respond to questions or requests.
- Labeled bottles with appropriate information such as strength, quantity, directions for use and expiration date.
- Assisted in the filling of prescriptions, including counting, pouring and labeling pills.
Education
Pharmacy Technician License -
4-D College
Colton, CA03-2014
High School Diploma -
Moreno Valley High School
Moreno Valley, CA06-2006
Skills
- Medication Dispensing
- Supply Restocking
- Drug Inventory Control
- Prescription Filling
- Insurance Billing
- Workflow Optimization
- Resolving Customer Issues
- Interpreting Orders
- Pharmaceutical Calculations
- Problem-Solving Skills
- Ordering and Stocking Medications
- HIPAA
LANGUAGES
- FLUENT AND LITERATE IN SPANISH
References
References available upon request.
Timeline
Pharmacy Technician
CVS Pharmacy
08.2014 - Current
Pharmacy Technician Intern
CVS Pharmacy
03.2014 - 04.2014
Pharmacy Technician License -
4-D College
High School Diploma -
Moreno Valley High School