Janet Dobson
MIAMI,FL
Summary
Accomplished Regional Director of Operations at Centurion Health of Florida, adept in operational efficiency and leadership training. Spearheaded initiatives that enhanced cross-functional coordination and process improvement, significantly boosting employee satisfaction and operational consistency. Expert in fostering strong partnerships and driving revenue growth, demonstrating exceptional risk mitigation and operations oversight skills.
Overview
18
18
years of professional experience
Work History
Regional Director of Operations
Centurion Health of Florida
04.2016 - Current
- Oversees and evaluate work activities of multidisciplinary team including medical, mental health, dental, nursing, technical, clerical, and support services.
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensures successful project completion by establishing clear objectives, milestones, and communication channels.
- Develop strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Collaborate with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Enhance employee satisfaction with targeted training programs and professional development opportunities.
- Lead cross-functional teams to achieve company-wide goals and initiatives within the region.
- Mentor and coach team members to foster productive and engaging work environment.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Director of Health Services
Correctional Health Care Services
04.2013 - 03.2016
- Administrated completion of medical forms, reports and evaluations to identify areas requiring improvement.
- Developed policies and procedures that aligned with industry best practices, elevating standard of care provided within organization.
- Supervised maintenance of medical and health records to certify security of patient medical information.
- Implemented staff training programs focused on enhancing clinical skills and improving service delivery standards.
- Facilitated open communication channels among team members, fostering collaboration towards shared goals in patient care outcomes.
- Identified and followed accreditation standards
- Delivered recommendations and requests to senior leaders to improve ease and effectiveness of daily health services operations.
Regional Health Services Manager
Florida Department Of Corrections
03.2007 - 04.2013
- Facilitated interdepartmental collaboration to streamline processes and enhance service delivery.
- Conducted risk assessments to identify potential areas of concern within the facility, developing action plans accordingly to mitigate issues proactively.
- Strengthened relationships with community partners, resulting in increased referrals for health services.
- Increased staff retention rates by implementing comprehensive training programs and fostering a positive work environment.
- Spearheaded initiatives aimed at improving overall employee morale, resulting in reduced turnover rates.
- Evaluated staff performance regularly, providing constructive feedback for professional growth opportunities.
Education
Doctor of Health Sciences - Health Administration
Nova Southeastern University
Davie, FL05-2015
MBA - Health Administration
Nova Southeastern University
Davie, FL05-2012
Associate of Science - Registered Nurse
Humber College of Nursing
Toronto, Canada06-1986
Skills
- Operational efficiency
- Process Improvement
- Cross-functional coordination
- Risk Mitigation
- Leadership training
- Operations oversight
Timeline
Regional Director of Operations
Centurion Health of Florida
04.2016 - Current
Director of Health Services
Correctional Health Care Services
04.2013 - 03.2016
Regional Health Services Manager
Florida Department Of Corrections
03.2007 - 04.2013
Doctor of Health Sciences - Health Administration
Nova Southeastern University
MBA - Health Administration
Nova Southeastern University
Associate of Science - Registered Nurse
Humber College of Nursing