Janet Drayton
Rockford,IL
Summary
Hardworking and passionate job seeker with strong organizational skills who is detail-oriented and eager to secure any entry-level role of a Human Resource Manager. Ready to help, and willingness to do what is needed within the team to achieve company goals.
Overview
27
27
years of professional experience
Work History
Certified Medical Assistant
Crusader Community Health
10.2021 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Scheduled appointments.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
COVID-19 Vaccinator
Oak Street Health
02.2021 - 05.2021
- Increased patient satisfaction by delivering efficient and accurate COVID-19 vaccinations in a timely manner.
- Educated patients on the importance of vaccination, addressing concerns and providing accurate information about possible side effects.
- Maintained detailed records of vaccinations administered, ensuring accurate reporting for public health purposes.
- Demonstrated excellent communication skills when interacting with diverse patient populations, fostering trust and alleviating anxiety regarding the vaccination process.
- Stayed up-to-date on evolving guidelines for COVID-19 vaccines, applying current best practices when administering doses to patients.
- Administered vaccinations via intramuscular injection and completed proper documentation.
Home Health Aide
European Service At Home
01.2020 - 01.2021
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Certified Medical Assistant
Rockford Nephrology Associates
04.2010 - 01.2020
- Oriented and trained new staff on proper procedures and policies.
- Super User with EMR system
- Obtained client medical history, medication information, symptoms, and allergies at intake
- Sanitized, restocked, and organized exam rooms and medical equipment.
- HIPPA Compliance.
- Preceptor for all incoming Medical Assistants and students.
- Traveled to satellite site.
- Optimized inventory management, ordering supplies as needed while minimizing waste.
Coordinator
Barbara Olson Center Of Hope
04.1997 - 06.2009
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Assisted in recruitment efforts, and interviews for new hires.
- Resolved conflicts swiftly among team members.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Delegated tasks to support staff.
Education
Bachelor of Science - Human Resources Management
Upper Iowa University
Fayette, IA12.2023
Associate of Arts -
Rock Valley College
Rockford, IL05.2019
Skills
- Data Entry
- Customer Service
- Documentation and Reporting
- Organizational skills
- Confidentiality
- Adaptable
- Staff training
Timeline
Certified Medical Assistant
Crusader Community Health
10.2021 - Current
COVID-19 Vaccinator
Oak Street Health
02.2021 - 05.2021
Home Health Aide
European Service At Home
01.2020 - 01.2021
Certified Medical Assistant
Rockford Nephrology Associates
04.2010 - 01.2020
Coordinator
Barbara Olson Center Of Hope
04.1997 - 06.2009
Bachelor of Science - Human Resources Management
Upper Iowa University
Associate of Arts -
Rock Valley College
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