janet hunter

• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Boosted sales numbers with proactive account servicing and diligent relationship-building.
• Developed highly profitable pipeline based on multiple sales penetration techniques.
• Elevated account management by predicting potential competitive threats and outlining proactive solutions.
• Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
• Increased longevity of various accounts by providing individualized customer service and developing relationships with account holders.
• Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
• Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
• Delivered comprehensive tax documentation required for accurate individual and corporate returns.

Completed and filed returns with tax departments at local, state and federal levels.

• Analyzed tax issues and made recommendations for remediation to management.
• Conducted targeted tax research to facilitate informed project planning and compliance efforts.
• Managed relationships with external auditors, providing timely responses to requests for information and resolving any discrepancies.
• Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
• Prepared all federal and state income tax paperwork for extensions and returns.
• Facilitated communication between cross-functional teams, helping to ensure that all departments understood their role in maintaining tax compliance.
• Conducted internal reviews of financial statements, identifying errors or inconsistencies that could impact overall tax liability calculations.
• Prepared and reviewed federal and state tax returns to comply with corporate submission requirements.
• Stayed current on ever-changing tax laws, attending professional development courses and subscribing to industry publications.
• Ensured timely processing of returns through efficient workload management and attention to detail.
• Communicated with taxpayers in writing and by telephone.
• Collaborated with team members to enhance overall efficiency and effectiveness within the department.
• Managed high-volume caseloads, maintaining organization and prioritization to meet tight deadlines.
• Streamlined the audit process for faster completion and more accurate results.
• Reduced errors in tax assessments by meticulously reviewing calculations and documentation.
• Investigated and pursued delinquent accounts.
• Increased tax compliance by thoroughly examining financial documents and identifying discrepancies.
• Resolved complex tax issues through diligent research and effective communication with taxpayers.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
• Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
• Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
• Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Assisted in maintaining compliance with labor laws, reducing potential risks of fines or lawsuits against the company.
• Reduced time spent on repetitive tasks through automation of HR processes, allowing more focus on strategic initiatives.
• Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.
• Gathered personnel records from employees from each department.
• Assisted in updating company policies regularly to ensure alignment with current industry standards and best practices in human resources management.
• Leveraged strong problem-solving skills to address complex challenges faced by clients, utilizing available resources and creative approaches to achieve positive results.
• Coordinated closely with mental health providers when necessary to ensure appropriate care was provided to clients experiencing emotional distress or crisis situations related to their military service history or other factors impacting their wellbeing.
• Utilized data analytics tools for detecting patterns indicative of noncompliance or potential fraud.
• Enhanced tax compliance by conducting thorough research and analysis of financial records.
• Supported the development of internal policies by providing expert input on taxation matters in meetings and discussions.
• Developed comprehensive reports detailing audit findings and recommendations for corrective actions.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Provided one-on-one mentoring to help individuals reach their full potential within the organization.
• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
• Collaborated with subject matter experts to create accurate training content.
• Enhanced trainee engagement through interactive workshops and hands-on activities.
• Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
• Maintained office PCs, networks and mobile devices.
• Set up PCs, projectors, and microphones for use in video conferencing rooms.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
• Improved network efficiency by optimizing configurations and implementing necessary updates.
• Performed troubleshooting and repaired peripheral devices such as printers, scanners and fax machines.
• Supported policy development efforts through providing expert recommendations based on comprehensive data analysis.
• Established trust with affected individuals through empathetic communication, cultural sensitivity, and professionalism during personal interactions.
• Facilitated training sessions for fellow Disease Intervention Specialists to share best practices and improve overall team effectiveness.
• Provided support during emergency situations through active participation in preparedness exercises and trainings.
• Reduced disease transmission by providing education and counseling to individuals at risk for infection or transmission.
• Promoted timely treatment by coordinating with healthcare providers and ensuring prompt reporting of diagnosed cases.
• Transported patients to and from public health centers and other medical facilities.
• Managed outbreak investigations effectively by gathering data, analyzing trends, and implementing control measures.

• Cross-sold wide range of services and products to increase new business and expand existing customer relationships.
• Helped customers prepare documents required to complete transactions and process requests.
• Consulted with financial advisors and traders to provide data and analysis of market trends, economic influences and business shifts affecting overall profitability.
• Presented products and services to customers using in-depth knowledge to answer questions.
• Supported tellers by processing transactions involving money orders, cashiers checks and payments.
• Opened new accounts and made changes to existing accounts.
• Collected cash and checks for deposit or processed withdrawals by examining checks for endorsements, verifying amounts, inputting into computer systems and printing receipts.
• Investigated and resolved account issues by offering applicable options to customers.
• Identified customer desires and goals through needs-based sales tactics.
• Worked with diverse product development teams to create software for qualitative structured solutions to validate and model emerging markets.
• Performed bookkeeping work, including posting data or keeping other records concerning costs of goods or services or shipment of goods.
• Used data entry skills to accurately document and input statements.

• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Made reasonable procedure exceptions to accommodate unusual customer requests.
• Provided accurate and appropriate information in response to customer inquiries.
• Addressed customer service inquiries in a timely and accurate fashion.
• Maintained up-to-date records at all times.