Summary
Overview
Work History
Education
Skills
Timeline
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Janet Iniguez

Knoxville,Tennessee

Summary

Dynamic sales professional with strong leadership skills and a proven track record at Abarrotes La Dalia. Expert in sales strategy development and brand awareness, I enhanced customer satisfaction and drove sales through engaging displays and exceptional service. Adept at resolving issues and fostering relationships, I consistently achieved performance goals while maintaining high standards.

Overview

6
6
years of professional experience

Work History

Sales Associate Supervisor

Abarrotes La Dalia
04.2021 - 12.2024
  • Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
  • Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
  • Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
  • Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
  • Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.
  • Created a positive work environment with clear communication, team building activities, and consistent recognition of achievements.
  • Resolved escalated customer complaints professionally while maintaining a focus on preserving long-term client relationships.
  • Developed strong relationships with vendors to ensure timely delivery of merchandise and negotiate favorable pricing terms.

Warehouse Associate

Amazon
06.2022 - 05.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Sales Associate

Telcel
06.2019 - 01.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Bachelor of Arts - Architecture

University of Tennessee
Knoxville, TN

Associate of Science - General Studies

Motlow State Community College
Tullahoma, TN
05.2024

Skills

  • Sales strategy development
  • Brand awareness
  • Strong leadership
  • Sales processes
  • Verbal and written communication

Timeline

Warehouse Associate

Amazon
06.2022 - 05.2024

Sales Associate Supervisor

Abarrotes La Dalia
04.2021 - 12.2024

Sales Associate

Telcel
06.2019 - 01.2022

Bachelor of Arts - Architecture

University of Tennessee

Associate of Science - General Studies

Motlow State Community College

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