Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Janet Kromer

Eustis,FL

Summary

Dynamic and results-driven professional with extensive experience in customer service at Fifth Third Bank. Proven track record in cash handling and fostering customer loyalty through exceptional service. Adept at resolving inquiries with patience and empathy, ensuring compliance with policies while enhancing the overall customer experience. Committed to teamwork and operational excellence.

Overview

11
11
years of professional experience

Work History

Cashier

JOANN Fabrics and Crafts
05.2023 - 05.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers in locating products, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
  • Handled cash, credit, and returns while ensuring compliance with store policies.
  • Collaborated with team members to restock merchandise and meet customer demands.
  • Resolved customer inquiries and complaints promptly to foster positive relationships.

Teller

Fifth Third Bank
02.2019 - 12.2020
  • Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
  • Assisted clients with account inquiries and provided tailored financial solutions.
  • Maintained cash drawer integrity through diligent balancing and reconciliation practices.
  • Educated customers on banking products, enhancing overall service experience and satisfaction.
  • Managed client relationships by addressing concerns promptly and professionally.

Teller

Florida Community Bank
08.2014 - 09.2018
  • Enhanced customer experience by efficiently processing transactions and addressing inquiries.
  • Supported team members during high-volume periods to ensure smooth operations and customer satisfaction.
  • Strengthened customer loyalty with personalized service and attention to detail in transaction processing.
  • Ensured compliance with banking regulations by accurately completing all required reports and paperwork.
  • Increased customer satisfaction through friendly interactions and resolving issues.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.

Education

Pasco High School
Dade City, FL

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Money handling

Timeline

Cashier

JOANN Fabrics and Crafts
05.2023 - 05.2025

Teller

Fifth Third Bank
02.2019 - 12.2020

Teller

Florida Community Bank
08.2014 - 09.2018

Pasco High School

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Janet Kromer