Janet Lexow
Pittsfield,MA
Summary
Dedicated professional with extensive experience in customer assistance and research support. Proven ability to enhance customer experiences through effective communication and organizational skills.
Overview
2027
2027
years of professional experience
Work History
Bookseller and Receiver
Barnes & Noble
Pittsfield, MA
2020 - Current
- Assisted customers in locating books and recommending titles based on interests.
- Maintained organized merchandise displays to enhance customer experience and accessibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Received incoming shipments and organized product for salesfloor
- Organized and stocked magazine section
Evening Reference Librarian
Massachusetts College of Liberal Arts
North Adams, MA
2014 - 2026
- Assisted students, patrons and professors with research inquiries and resource navigation.
- Developed user-friendly guides to enhance information literacy.
- Provided in-person and online research instruction sessions to students to familiarize them with the research process and how to use online and print resources
- Provided archival reference assistance using college archival and local history collections
- Provided supervision, scheduling and assistance for the certification of a therapy dog for the library
Education
Master of Science - Library And Information Science
Clarion University of Pennsylvania
Clarion, PAMaster of Arts - College Student Personnel
Slippery Rock University of Pennsylvania
Slippery Rock, PABachelor of Arts - Political Science And Communication
Thiel College
Greenville, PATimeline
Bookseller and Receiver
Barnes & Noble
2020 - Current
Evening Reference Librarian
Massachusetts College of Liberal Arts
2014 - 2026
Master of Science - Library And Information Science
Clarion University of Pennsylvania
Master of Arts - College Student Personnel
Slippery Rock University of Pennsylvania
Bachelor of Arts - Political Science And Communication
Thiel College