Janet Pence
Baldwin City,KS
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Assistant
Saint Luke's Women's Health South - SLPG
09.2020 - Current
- Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Assisted in procedures such as Endometrial biopsies, Colposcopys, IUD placements etc.
Medical Assistant
Olathe Cancer Center - Olathe Medical Center
04.2014 - 09.2019
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed medical records management, including filing, organizing and scanning documents.
911 Dispatcher
Franklin County Sheriffs' Office
09.2001 - 05.2014
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Reduced risks and emergency response issues by observing public safety field units.
Education
No Degree - Medical Assistant/Nursing
Neosho County Community College
900 E Logan St Ottawa, KS 6606705.2014
High School Diploma -
Ottawa High School
1120 S Ash St Ottawa, KS 6606705.2000
Skills
- Heartsaver First Aid (First Aid)
- Pediatric Emergency Assessment, Recognition and Stabilization (PEARS)
- Simple dressings
- Appointment Setting
- Certified Phlebotomy Technician
- Compassionate
- Examination Preparation
- Patient-focused care
- Professionalism and Ethics
- EMR / EHR
- OB/GYN procedures
- CPR
- Vital signs monitoring
- Customer Service
- Procedure Assistance
- Certified Clinical Medical Assistant (CCMA)
- Adaptable
Accomplishments
Life-saving award presented while working as a 911 Dispatcher for CPR efforts on a child drowning accident.
Success Coach- A trainer within our facility.
Certification
- RMA - Registered Medical Assistant
- CPR certified
Timeline
Medical Assistant
Saint Luke's Women's Health South - SLPG
09.2020 - Current
Medical Assistant
Olathe Cancer Center - Olathe Medical Center
04.2014 - 09.2019
911 Dispatcher
Franklin County Sheriffs' Office
09.2001 - 05.2014
No Degree - Medical Assistant/Nursing
Neosho County Community College
High School Diploma -
Ottawa High School