Janet Riley
Tiffin,GA
Summary
Dynamic Operational Manager with a proven track record at Love's Travel Stops & Country Stores Inc., enhancing team productivity and customer satisfaction. Skilled in budget management and inventory control, I excel in decision-making and team leadership, driving sales through innovative displays and effective training, resulting in improved performance and compliance.
Operational management professional with strong focus on team collaboration and achieving results. Adept at process optimization, strategic planning, and resource management. Known for reliability and adaptability in dynamic environments. Skilled in leadership, performance analysis, and workflow improvement.
Overview
2026
2026
years of professional experience
Work History
Operational Manager
Love's Travel Stops & Country Stores Inc.
2025 - Current
- Improved team productivity through effective communication, training, and performance evaluations.
- Managed budgets for multiple projects, ensuring timely delivery and cost control.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Fresh Food Manager/ Operational Manager
Love's Travel Stops & Country Stores Inc.
10.2006 - Current
- Maintained compliance with health code standards.
- Determined and implemented appropriate productivity, quality and service goals.
- Trained and led team of [Number] department team members.
- Purchased new inventory according to expected regular and holiday demand.
- Increased sales by creating attractive and well-organized displays for fresh food items.
- Trained and mentored new employees on proper handling techniques and company procedures, resulting in improved team performance.
Education
No Degree - Business Administration And Management
Strayer University
Lithonia, GA06-2029
Skills
- Customer service
- Operations management
- Decision-making
- Team leadership
- Inventory management
- Problem-solving
- Employee relations and conflict resolution
- Management
- Budget development and management
Timeline
Fresh Food Manager/ Operational Manager
Love's Travel Stops & Country Stores Inc.
10.2006 - Current
Operational Manager
Love's Travel Stops & Country Stores Inc.
2025 - Current
No Degree - Business Administration And Management
Strayer University
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